Forum Discussion
Randomizing NPS messages
Randomization seems harder than it should be in Braze. I've got a canvas scheduled to run everyday at the same time and send a custom in app message that will collect an NPS score for those that int...
Very cool! Thanks for sharing JudgeJules - to be honest it’s the first time I see that as well 😅 but I never had the need to limit entries like this and I guess it’s a tiny feature you’d only find when you really need it.
The webhook part makes a lot of sense. Not sure if you’re doing it already, but you can also store the user’s response as a custom attribute and later re-target them: say you had an NPS score range between 1-5 - you could retarget those that chose 4 or 5 with a prompt to rate the app on the store or share with a friend; and those that chose 1-3 with a feedback survey or so.
Good luck with the NPS!
