Forum Discussion

ashleyatbraze's avatar
ashleyatbraze
Icon for Community Manager rankCommunity Manager
2 years ago

FAQ: What is expected Canvas re-eligibility behavior?

Currently, re-eligibility for variants is tied to Canvas entry rather than message receipt. Users who enter a Canvas and do not receive any messages will not be able to re-enter the Canvas unless re-...
Canvas
ashleyatbraze's avatar
ashleyatbraze
Icon for Community Manager rankCommunity Manager

If this is related to your IAM question, we're trying to get an answer on our end for that! Stay tuned.

Theresa's avatar
Theresa
Practitioner II
2 years ago

It is, the support team was able to help guide a good bit! Just want to make sure that I'm not going to accidentally resend the same IAM.