Forum Discussion
SallyE
8 months agoActive Member
I believe that setting a conversion event in a canvas doesn't automatically exit the user from the canvas, it just tracks that conversion event as part of the canvas metrics. If you want users to exit after a conversion, it would be best to set that up as a specific exit criteria. After a user exits, you can also set if the user can ever enter the canvas again if they meet the entry criteria a second time. That's a check box option in the canvas setup as well.
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