Calling All Community Members: Your Expertise Needed to Solve This Analytics Mystery!
Greetings, Braze Community!
I'm new to this forum, fresh to Braze, though no stranger to CRM 🙂. While transitioning from Klaviyo, I'm currently facing a learning curve with Braze. Nevertheless, I'm truly enjoying the platform due to its rich feature set.
My inquiry pertains to Analytics. I'm seeking a solution to identify the products customers have purchased from a recent email campaign. I've noticed there are 43 conversions, but unfortunately, I can't discern the specific product names. I've attempted to construct segments and even exported user details, yet the purchased products remain elusive. I'm aware that I can manually inspect each profile to determine the purchased product, but this becomes unmanageable when dealing with thousands of conversions.
Additionally, I explored Segment Insights, but it only presents revenue information without detailing the actual purchases.
Could someone kindly offer guidance on this matter? Your assistance would be greatly appreciated.