Forum Discussion
What is Body clicks in in-app message?
'Body clicks' appears constantly in the in-app message by custom HTML.
We created custom HTML designed all clickable areas - image, CTA button, close button, background.
I know 'Body clicks' is when a user click on a non clickable area of in-app message, but our template has not non-clickable area. Users can click all area of screen(contained background)
Why 'Body clicks' appear in our custom template?
Hi NNT
Here is explaination of body clicks from the Braze docsBody Clicks
Occurs when someone clicks on any of the following in-app message types:
- Slide-up
- Modal
- Fullscreen that has no buttons
It is not a non-clickable area according to this but any clickable area. I'd need to confirm but it likely accounts for any clicks that are likely not attributed to a specific ID or Class in your HTML, or it may get counted against both in that case. E.g. 1 body click + 1 click on CTA.
