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Premalatha's avatar
Premalatha
Active Member II
2 years ago

Unable to choose Approved WhtasApp Template in Braze WhatsApp Campaign

Dear Team, We could not able to choose the Approved WhatsApp template inside the Braze WhatsApp Campaign. Its status showing as "Unsupported" in Braze. And Approved in Meta Account. Can you please...
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Premalatha's avatar
Premalatha
Active Member II
2 years ago

Team,

I have explored and finalized the issue.

As of now braze does not support product type template which was created from Meta.

Hope its helpful to anyone.