Forum Discussion
Trigger a geofence vs enter a location
Hi all,
Does anyone know the difference between 'Trigger a geofence" and "Enter a location" for Action-based delivery? I'm working on location-based push alerts and trying to understand why some people are receiving messages and others are not. It's complicated by location settings in our apps, but it appears "Enter a location" is the action that works. I haven't gotten "Trigger a geofence" to send.
Thanks!
Dustin
This documentation explains it a tad https://www.braze.com/docs/user_guide/engagement_tools/locations_and_geofences/faqs/#geofences
It sounds like a user has to enter or exit the geofenced area to trigger it, while location tracking is based on a users last known location.Both of these require an application on a mobile device and location tracking enabled. I would suggest reaching out to Braze support to see if you can get a more concrete explanation though!
