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SMS channel smpp or api?

_davidgarcia_

Out of curiosity, how does braze integrate with twilio/infobip for sms ? using smpp or api?

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SMS and MMS

Comments

AllanHeoFNM

Hey @_davidgarcia_ ! We don't quite have the answer to your question 😅 But curious what your end goal is or what you're trying to solve?

Bhanu5150

Both can be done in a straight forward process as they are partners. I dont think we should complicate it using API intergartions.

For Twilio:

Twilio Account Configuration:
- Sign up for a Twilio account.
- Obtain your Account SID, Auth Token, and a Twilio Phone Number.
Add Twilio as a Partner in Braze:
- Go to the Braze Dashboard → Technology Partners → SMS Partners.
- Select Twilio and input the credentials:
  - Account SID
  - Auth Token
  - Phone number or Messaging Service SID
Link SMS Campaigns:
- Create an SMS campaign within Braze.
- Select Twilio as the SMS provider.
- Input the message content and preview it before sending.

For Inforbip:

Infobip Account Configuration:
- Create an Infobip account and set up API keys for authentication.
Integrate with Braze:
- Navigate to Technology Partners in Braze.
- Select Infobip as the SMS partner.
- Provide the API Key and Sender ID from Infobip.
Campaign Configuration:
- Create SMS campaigns by selecting Infobip as the provider.
- Configure templates, personalization, and schedules directly in Braze.