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Hi everyone! I am having a bit of a trouble with orchestrating an email campaign using Audience Paths. The plan is the following. Send 4 emails, each email with a delay and to a different segment. The 1st email is simple/easy and straight forward. It is sent to audience selected at the beggining. The 2nd email is to be…
Hey all, I have a Canvas with 15 message steps for different stores, and I need to cap user entry for each message step. Each step has a different entry limit, and if one store reaches its limit, the audience needs to move to the next store, and so on through the rest. I tried a workaround using the Catalog (Synchronous)…
Hi! I am looking to filter on a custom attribute in a canvas audience paths, but I want to do a contains statement. I am trying to reference multiple attributes with out having to list each specific value as the trigger. The attribute naming convention works were I could use contains. Thinking I can use a targeting filter…
Hey all 👋 I'm jumping back into Braze after 2 years away, and interested to learn what's changed and what are some of the communities favorite new features?? I noticed the UI has been revamped, and there's some great new features, so interested in hearing what are some of the things that have made real differences in your…
Is there a way to automate alerts when a Canvas receives zero user entries or sends over a specific time period? This would help us proactively catch issues such as incorrect entry criteria, audience filters, or triggering problems—without relying on manual oversight.
I am currently working on setting up some new Canvases in braze and any time I add a new SMS message so far today and turn on intelligent timing, after saving the draft of the canvas it is removing the intelligent timing settings on the SMS messages. We have this set on other current active canvases with out any issues so…
Hi All, I am trying to create a canvas that will send payment reminders for user who have booked an appointment and have not yet paid. It should send a message 24 before the appointment date if payment has not been made. I need to make sure that the reminder is only sent to that specific appointment with the payment…
How can we set the unsubscribe to only remove the user from the specific subscription group? We don't want to do this through a preference center. We just want to have a link that automatically removes the user from the specific subscription group that the email was sent to. Also, when importing users via CSV that could be…
Wondering if there's any smart ways around this. We have a "UI - PageLoad" custom event with some property parameters that reports whenever a user visits a page on our platform. It includes custom properties for * pathName e.g. "/some-page-url" * host e.g. "sub.ourdomain.com" When I build a segment that uses X Custom Event…
I'd like to see a feature in Drag-and Drop Style Settings that allows us to bypass the fallback font options and go straight to Sans-serif/Serif default system fonts.
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