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Hello to all the creative workaround masterminds in here. I've been thinking about push-out out tracking approaches and would love to see if you have any other ideas. First, some context: What: I'm looking to set up a Push Opted-Out event or some sort of directional tracking when users revoke the permission on (one of)…
We needed to identify and merge duplicate Braze profiles (same email, different user IDs) across our entire user base. We evaluated two solutions. Solution 1: Identify duplicate profiles via /users/export/ids and attach a custom attribute for segmentation Export each profile, identify duplicates externally, then update…
Hello people, I have this interesting case which looking for a proper solution that wont affect the UX during onboarding. When user completes the registration process, we send a service mail with a verification link that users can verify their email addresses. Service mail is set as API-triggered campaign and we have this…
Hey all, I was very excited to see the release of the Braze MCP server and set it up with Claude this morning. It's very impressive, so far I've gotten nice analytics reports for overall Canvas performance, but limited to 14 days at a time with the canvas data series analytics API, or to ask for the 'top performing Push…
Hi all, We are using Braze’s purchase object with dynamic product_id values based on travel routes. The docs mention a 5,000 product_id limit in the dashboard. What happens when this limit is reached? Are older product_ids automatically removed, or will new ones be rejected? Any insights on the behaviour would help us plan…
Hey Bonfire! How did your devs configure the Braze SDK behaviour for Logged Out users in cross-device states? There are some concerns at play here and looking to make a call that is future-proof but also not overly complex on handling edge cases. Context: - EU app - Cross-device app and (potentially edge-case) multi-user…
I am using the Braze export API to pull down recently added users, and want to check if any of them are marked as hard bounce, or have already accumulated any soft bounces (and if so, in what time period). Similarly, I'd like to be able to tell if a user has marked as spam. Is there an attribute capturing this information…
I can see how to segment for Users who have opened an email from or clicked a link in a specific campaign. Is there a way to see Users who have received / clicked for any campaigns, either in general or within a given date range? Thanks!
Within Braze's Email Template Preview, you can preview for either a random, specified, or custom user, to see and download the rendered email template. I know about the API endpoint for "See email template information" GET /templates/email/info - however, it only appears to support retrieving the raw template, without a…
Hi Braze Community, I am scratching my head a bit trying to understand how the Braze SDK does not have an out-of-box feature that automatically associates a session with a specific user post email/sms campaign click. From what I am reading, even after having clicked through a campaign, if a user comes in a private browser…
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