Learn the ins and outs of every channel that Braze supports—from email, SMS, and WhatsApp to in-app messages, push notifications, paid media, and more.
Hello, I am using `{{context.${metadata}.checkout_url}}` (from this support article) in an Abandoned Checkout email. According to the guidance in this article I should hardcode the base part of the URL and use liquid for the dynamic part. How does this work when for an Abandoned Checkout URL the full string is dynamically…
We’re currently exploring a referral-style competition and wanted to check whether Braze offers any native referral mechanics that could support this. Use case: * Simple prize-draw referral campaign * Users refer friends to sign up for a new app via a unique link or code * Each successful app install via that link/code…
Hey team! I have heard that Gemini AI has been released across Gmail and brands are experiencing lower CTR's and inflated OR's across sends. Have any other brands experienced this? We have seen CTR's been declining for a while now, but have no correlation if it is this impact so wondered if others are seeing the same?
Hello guys, I am trying to find a plugin or any 3rd party tool that can export from figma designs to the braze. There is this plugin called Emailify on figma which I can export the email design as HTML template directly to the email templates on braze via API. Now I am trying to apply this to landing pages and in-app…
Hi there, I have an email campaign that has the following metrics in email performance section: Unique Recipients: XX,XXX Sends: XX,XXX (same as above) Deliveries: 90.79% (XX,XXX) Bounces: 0.08% (XX) Spam Reports: 0.01% (X) The Deliveries tooltip suggests this number and the rate are "sends minus bounces". However, my…
Hi, We have recently experienced significant delays when sending newsletters to Microsoft inboxes. Has anyone else seen similar issues? At the moment, the delay is around 8 hours. We’re looking for any tips on how to reduce this delay. We’ve already contacted Microsoft, but their response so far is that everything appears…
Just got this email and I got a wide range of emotions of it. From a slight chuckle for the harmless error, to feeling worried that who ever clicked the launch button will beat themselves for it, and then at the very end I felt a relief "Hey, it can happen to the best of us" P.S. I'm diving in the report builder as soon as…
My team is trying to find a workaround to display a mWeb IAM before Google One-Tap. We have found a "solution" by adding a custom event for when a user clicks "X" button on the IAM, and that triggers showing Google One-Tap. However, we are running into an issue when the user logs out they are not able to see either the…
Hi everyone, I’m exploring ways to streamline multi-channel campaigns using Braze while keeping workflows manageable. From my experience with structured automation systems (including workflows I develop at Funnelsflex), clarity and organization are critical when juggling email, push, SMS, and in-app messages. A few things…
Hey! Did anyone ever manage a "simple" way to share an in-app on social media? I am talking about what Spotify is doing with their Wrapped campaing: a button on the in-app that prompts the app to make a "screenshot" of the inapp and open the sharing function of the OS. (attachig an image to clarify). I was able to make it…
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