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MaggieBrennan's avatar
MaggieBrennan
Icon for Community Manager rankCommunity Manager
2 years ago

Question about Personalized Variant?

Is Personalized Variant determined purely by session data?

  • Personalized Variant currently looks at session recency, session frequency, and tenure, and we are looking into adding other characteristics.

  • More context from the Fall Release and a link to the documentation:

    • Improve campaign conversions with Personalized Variant. A/B testing helps you determine which version of your message produces the best results, but it’s rare that one version of a message is truly the best version for every customer. After all, while most customers prefer Version A, a few might actually prefer Version B. Personalized Variant is a new optimization feature for campaign A/B tests that considers these individual differences and automatically sends each customer the campaign variant with which they’re most likely to engage.

  • Personalized Variant currently looks at session recency, session frequency, and tenure, and we are looking into adding other characteristics.