Forum Discussion
Payment Reminder
Hi All, I am trying to create a canvas that will send payment reminders for user who have booked an appointment and have not yet paid. It should send a message 24 before the appointment date if paym...
Instead of using the delay step use the action step and use the evaluation window as your delay duration.
this way users will wait until your delay duration in action path and if they receive the event "appointment_paid" they will exit the canvas otherwise they will receive the message.
