Impact of Email Template Changes on Queued Subscribers in Active Canvas

Hi,

For users who have not yet been sent the step, you should be able to update the content, and they will receive the new version when it's their time (that isn't to say things don't go awry, and this is going to muddy reporting).

If you have a concern, you can always copy the canvas and put a few test users through the copy to validate the desired behavior before making production changes.

Should you be highly concerned, then copy the canvas, make the updates, stop people from entering the existing canvas (allowing those already in to complete it), and publish the updated replacement - This has the added benefit of clean reporting for v1 and 2.

Best