Forum Discussion

ash_rbd's avatar
ash_rbd
Active Member
5 months ago

Spike in monthly active users after SDK update

Hey everyone, we have noticed a huge spike in our monthly active users after we did a web SDK update. We have isolated the channel to be web only, but are unsure what could have caused this. It's alm...
SDKs and APIs
Manoj__'s avatar
Manoj__
Specialist

Hello ash_rbd  I think with this updated you have started capturing anonymous users. Check with the implementation team if this was the case earlier or not.

redsky's avatar
redsky
Active Member
3 months ago

How would you prevent capturing anonymous users, also confirm if we are doing that.

  • Manoj__'s avatar
    Manoj__
    Specialist
    3 months ago

    Hello redsky  Check if there are any profiles without email address or any other identifier that you are using in the Braze instance.

    You can apply the filter based on profile creation to see when these profile are created in Braze.