Forum Discussion

juliettec1230's avatar
juliettec1230
Practitioner
2 years ago

Reporting by device

Does anyone know how I can report on opens per device with Braze or another solution? My team is curious to see our opens on mobile vs desktop so we can validate that we should move to a more mobile ...
Reporting and Analytics
  • sabrinaavila's avatar
    sabrinaavila
    2 years ago

    Hi! I had the same question not too long ago, this is the response I got from support, hope it helps: 

    Am I able to split out the Session Start event between Mobile and Desktop users?
    To pull this info, you can used your Customer Behavior Currents connector in conjunction with Session start event. You should then be able to determine the device used when starting the session under platform. 

     

sabrinaavila's avatar
sabrinaavila
Active Member

Hi! I had the same question not too long ago, this is the response I got from support, hope it helps: 

Am I able to split out the Session Start event between Mobile and Desktop users?
To pull this info, you can used your Customer Behavior Currents connector in conjunction with Session start event. You should then be able to determine the device used when starting the session under platform.