Forum Discussion
sending email to CSV list
Hi there! I'm new to Braze and recently uploaded a CSV file containing 1.5k email addresses. The import was successful, but when I tried to create a campaign using segments, the email addresses coul...
I think Arso is right. Try this:
Search for a specific user and navigate to their Engagement section. Check if OptedIn is selected. If they’ve unsubscribed, they won’t appear in the overview you referenced.
For testing, you can mark them as OptedIn and try again. You might also need to click on Calculate Exact Statistics—otherwise, it’s possible that Braze won’t display such small amounts of data.
thank you so much, big help!
