Hi!
We're having some issues with a Banner in our app.
We have a flow where
1. User clicks on Banner
2. We log a custom event
3. Custom event Triggers an IAM
4. When user clicks on the IAM, it assigns a custom attribute using the brazeBridge method
5. We flush the data
6. The user dismisses the IAM
7. We refresh the banner (after a 20 sec delay)
8. The banner re-runs the liquid to check if there is a value present in the attribute we assigned in step 4. If it is, then show a different UI.
However, between step 7-8, there is a very long and inconsistent latency, between 10 seconds up to minutes. So the banner doesn't refresh. And we usually run into rate-limit issues trying to refresh the banner over, and over.
Has anyone had any similar use-case, leveraging banners to trigger a modal, and then updating the banner depending on actions taken in the modal? If so, did you also have similar issues as above, and how did you solve them?
To avoid the delay / api rate limit and solve your problem, you might consider a script to set a value in a cookie or local storage when the IAM is clicked (I suggest local storage), and then check for the presence of that value to before loading the banner.
