Forum Discussion
Email marked 'Hardbounce' but it's valid
Hi all!
We have an internal user whose email was marked hardbounce, but the email is valid. It says they'll remove the hardbounce when they change the email, but what if we want this work email set to valid?
Thanks!
Dustin
Hi Dustin!
https://www.braze.com/docs/api/endpoints/email/post_remove_hard_bounces#request-body
This API endpoint is what you need. You should be able to make a webhook campaign to do this without engineering resources.
Please let me know if you need further support!
Best,
Allan
deblock1376 , I wrote this blog post with your question in mind. Please check it out, and let me know if you have any questions!
Hi Dustin!
https://www.braze.com/docs/api/endpoints/email/post_remove_hard_bounces#request-body
This API endpoint is what you need. You should be able to make a webhook campaign to do this without engineering resources.
Please let me know if you need further support!
Best,
Allan
