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TillaSennane's avatar
TillaSennane
Active Member II
12 months ago

Communications journey mapping

Hi everyone! I'm starting to work on a communications journey mapping gathering all the different automatic communications sent to our users. Have any of you already done this work? As it's the f...
Inspiration
TillaSennane's avatar
TillaSennane
Active Member II
12 months ago

Thanks for your reply bob ! I take note on having different versions with different level of details depending on the person who reads the map.

For the tools, some people recommended Whimsical, Mural or Miro. I think I will go with one of those three. There are also Figma, Gitmind and Draw.io.