Forum Discussion

Sasha's avatar
Sasha
Practitioner III
2 years ago

Attaching pdf to email

This has come up several times in previous discussions, but I am wondering if anyone has found a solve for how to attach pdf's to emails without needing to utilize the api triggered email send option? We are trying to find a solution that would require little if any dev work. TIA!

  • Attaching physically to the email I’ve not come across but an alternative solution that would be able to be executed with no dev work would be to host the pdfs on a splash page to download (which would give you engagement with pdf metrics) or hosting the pdfs and including a link to view/download direct from link. 

  • architcx's avatar
    architcx
    Active Member

    We faced the exact issue while we migrate our transactional emails from legacy system. 

    We tried multiple options and spoke to Braze product team. Unfortunately we can’t find any other way. 

    We asked to use API trigger campaigns but that has a limitation on trigger properties. 

    Therefore we went ahead with triggering normal campaign with PDF link as a CTA so that user needs to click and download.