ⓘ Changes are on the way!
Braze Bonfire is read-only from April 6–April 13, 2026. 

Braze Bonfire is getting an upgrade. From April 6 through April 13, 2026, Bonfire will be read-only while we tinker behind the scenes to improve your experience in the community. Read more.

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Forum Discussion

TomSzameitat's avatar
TomSzameitat
Collaborator
1 year ago

Digital or Physical SIM Card

Hi there! What is your experience with using a digital SIM provider vs a physical SIM Card with a phone. What would you recommend? Are there any downsides for each?  Thank you!
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lexiehaggerty1's avatar
lexiehaggerty1
Braze Employee
1 year ago

Hi Tom! We have specific documentation on WhatsApp's phone number requirements and guidelines available. Please reach out to your Customer Success Manager.

Here are some suggested methods to acquire a phone number: 

  • Digital number
  • Purchase a SIM 
    • E-SIM
    • SIM Card
      • After 90 days, a SIM card’s number is recycled, so make sure you’re committed to continual payment of the SIM number. 
  • Carrier