You’ve built your multi-channel campaign—now you need to ensure it delivers a flawless customer experience without the pre-send panic. Our new course, QA, Testing, and Troubleshooting for Braze Marketers, replaces guesswork with a robust three-phase framework to safeguard your brand's reputation and maximize the ROI of your testing time.
In this comprehensive course, you’ll learn how to:
- Prevent: Build a secure workspace using Permission Sets, Canvas Comments, and formal Approvals to stop errors before they happen.
- Test: Validate Liquid personalization with fallback defaults, evaluate dark mode rendering, and use BrazeAI™ Operator to spot syntax flaws during compilation.
- Simulate: Use Preview User Paths to run end-to-end journey rehearsals through complex Canvases before they go live.
- Troubleshoot: Move from guessing to diagnosing by independently navigating Event User Logs, Message History, and raw JSON payloads.
- Scale: Establish an ongoing, team-wide QA standard using risk tiers and modular checklists.
Who can access? Registration is open to all customers and partners.
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