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Avoiding issues with Apple Intelligence email summaries

VashtiW

Recently a few customers have shared screen shots of their inbox with some really misleading preheader email summaries generated by Apple Intelligence.

What our customers shared was super concerning and presents a new type of risk and compliance issue to navigate.

From my research ALT text is important but does anyone have any other tips on ensuring the message Apple Intelligence generates is at least factual.

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Comments

Manoj__

@VashtiW

Here are two things you can do to improve the AI generated suggestions

Increase text-to-image ratio in your email.
Increase the length of pre-header or add more hidden text in your email.

Adding more text related to the type of communication should give AI more context to generate meaningful summaries.

AllanHeoFNM

@VashtiW Curious what you ended up implementing to resolve the AI issues and how @Manoj__ 's answers helped (great tips)!