Merging Alias & Known Profiles

erin_tovar

Hello all, my team has a use case for importing email addresses from webinar's. Our problem is that we get a .csv of email addresses and can't tell which already have an external ID in Braze and which are alias profiles (no external ID set yet). Is there a process to upload and merge these profiles without creating duplicate records? Thank you!

AllanHeoFNM

Hi Erin, sent a response on Email Geeks! Also sharing here.

Hi Erin! There’s one useful API endpoint called /export/ids where you can actually query based on email address.

This means that you can export user data by searching by email address, and the API can return whether there’s an external_id associated with this email address or not.

This is probably the only way you can determine whether a user is already identified or not in Braze.