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21 Topics

Segment Source Function to Braze
I have been using Javascript to send simple event and attribute information to braze. Sometimes i have had to change the outputs but using a dictionary/library but generally still sending simple string Events (event properties) and custom_attributes However today I'm trying to send an account_opened event Event: account_opened Event Properties: account_number, account_type (values lets say account_a, account_b Event and properties are all firing fine. But i also want to update an Array with account_types_held and account_numbers_held the future user case for this is so we don't have to keep getting a CSV list for people that hold a certain account type when we perhaps do maintenance on those account types. it's populating the attributes each time but overwriting the old one rather than appending in a list - i believe this is because Braze is not receiving the $add So how should this Javascript be set up? I think it should be instead of using the identify call the direct: // Call Braze API directly to append to array attributes const response = await fetch(`${settings.brazeEndpoint}/users/track`, { method: 'POST', headers: { 'Content-Type': 'application/json', 'Authorization': `Bearer ${settings.brazeApiKey}` }, Any advice? Webhook > segment > braze via source functions
David_M
1 day ago Place Data
25Views
0likes
1Comment
Loyalty programme recommendations
Hey Bonfire Community! We are looking at loyalty programme solutions which nicely integrate with Braze. Any experiences around partners like Open Loyalty, Antavo, Loyalty Co, Talon.One & Birdeye are very welcome :) Pros/cons and anything in between, please feel free to share! Thank you in advance. Cheers, Rosa
Rosa
1 month ago Place Data
188Views
2likes
5Comments
How do you manage your offers/promotions?
Hey everyone, I'm curious about what tools and platforms people are using to manage their offers and promo codes. Are you using dedicated promotion engines like Voucherify or Talon.One? Going with loyalty platforms like SessionM? Managing everything directly within Braze? Or using something completely different? Would love to hear what's working well for your team and any pros/cons you've experienced with different approaches. Thanks!
ECulle
1 month ago Place Data
107Views
3likes
1Comment
MentionMe refer a friend integration
Hi all, Has anyone used MentionMe for their referral or influencer platform? We're thinking of testing an out-of-the-box setup to integrate with Braze. With the extra influencer tie-in this could be more beneficial cost-wise. Thanks!
Natalie_L
7 months ago Place Data
91Views
0likes
1Comment
How to update a custom attribute via Zapier
Hello all, Looking for a way to update a custom attribute using Zapier. I'm trying to connect a tool (Referal Rock) that has a native integration to Zapier. I want to trigger a change on a custom attribute when a change happens on Referal Rock. Has anyone got any experience with updating custom attributes using Zapier? Cheers!
jewsbur0TN
8 months ago Place Data
1.6KViews
1like
4Comments
externalID
hello
HernandoRen
11 months ago Place Data
213Views
0likes
3Comments
Help with Integrating Purchase Events from Website + POS into Braze
Hi Braze Community 👋 I’m currently learning how to set up Braze for our brand, and I’d love some guidance around handling purchase events. We collect purchase data from both: Website/App (via SDK), and In-store POS systems (via API). Questions: Is it best practice to log all of these transactions as a single purchase event in Braze, using the same event name and consistent properties (e.g. product name, price, source)? If we combine these sources, will that impact how revenue is calculated or how we segment users based on purchases (e.g. online vs. in-store)? What’s the recommended way to do this? Should we include something like a purchase_channel property to distinguish the source (e.g. POS vs Online), and are there any best practices for sending purchase data from a backend API to Braze? I want to make sure this setup will support accurate revenue attribution and flexible segmentation for future journeys and reporting. Really appreciate any advice or examples you can share 🙏 Best regards, Hernando
HernandoRen
11 months ago Place Data
138Views
0likes
1Comment
Message Archiving Sync Frequency
Hi all, This is not documented, but for the new message archiving feature, what is the sync time between braze and clients cloud buckets? For currents is every 15m or 15k events which ever comes first.
Solved
_davidgarcia_
1 year ago Place Data
131Views
1like
2Comments
Braze x Transifex / translation management
Hello Braze Bonfire 🔥 Are any of you currently leveraging automatic translation tools connected to Braze, such as Transifex? We are actively exploring ways to automate the translation of our campaigns. Currently, we rely on Liquid code, but we are eager to find a more automated solution. I would greatly appreciate any insights or experiences you can share on this matter. Your input is invaluable in helping us enhance our campaign translation processes. Thank you in advance for your time and assistance! Cheers Léa
Lea
1 year ago Place Data
396Views
0likes
1Comment
Amazon Incentives API — a referral program with Amazon gift cards
Hey there, a short use case story — inspired by one of our customers, I tested the Amazon Incentive API to showcase the referral program integration with Braze and Voucherify. It's a solid piece of software. I particularly liked three features: ➡️ `/CreateGiftCard` is idempotent — the same request ID yields the same certificate, so there's no need to store them in the CRM. ➡️ You can prompt the API to return a specific error code using a request parameter. This is useful for bulletproofing the integration, especially when combined with predefined test cases. ➡️ The documentation might not have Stripe-like magic, but it's up-to-date and comprehensive. The only issue I encountered initially was with the Amazon authorization algorithm, but it turns out Postman offers a solution out of the box. 🔗 Read more here
msedzielewski
1 year ago Place Data
292Views
2likes
0Comments