Thanks for the reply. That's exactly why we don't want to use the 1-click unsub (accidental + bot clicks). Do many/any customers actually that custom pref center but with only 1 sub group?
The other approach we've been discussing (and recommended by our onboarding team) is using the pref center API where the HTML would need to be passed in the API call from our side to Braze; definitely clunky/not ideal but a better user experience than a preference center with several radio buttons/options but for only 1 email category.
@Ibrine I'm encountering the exact same issue right now!
Have you found a solution yet?
AllanHeoFNMwould that mean that I'd need to edit EVERY single live email campaign/canvas to include the new subscription group in it? 🤕
Also I'm assuming you'll need to run some kind of Webhook or Canvas with User Update Step to opt in ALL your users in this new subscription group which is basically your general subscription group?
Yup... you are correct for both questions..! 😭 But particularly for your first question, yes, you'd have to backfill every live Campaign/Canvas with this new filter.
