Tell us about how you've gotten 100s of users of Braze onboarded

Honestly, it was a mix of hustle, hand-holding, and a lot of nudging! We made onboarding super simple - step-by-step user guides, live demos, and answering a lot of ‘where do I click again?’ questions. The trick is to keep it easy, show them how powerful it can be, give relevant examples and celebrate the small wins.

We also have a dedicated local marketing team who do a great job of onboarding our franchisees & troubleshooting when needed.