Excited to kick off the 2025 AMA calendar with this loyalty AMA. ishan_sharma and Cole why don't you start by giving us a quick intro in thread here.
Hi everyone! My name is Cole and I'm the Director of Lifecycle Marketing at Crumbl. My team uses Braze daily to communicate with customers via email, push notifications, and SMS/MMS. I'm excited to answer questions about customer loyalty!
Hey everyone! I'm Ishan Sharma, Senior Creative Strategist at Braze - and I'm incredibly passionate about Loyalty.
I love staying informed about the latest industry trends, and helping brands stand out from the noise to win the hearts of users. Whether you're just getting started on your Loyalty strategy, or need some inspiration to take it to the next level, you're in the right place.
Excited to have you here today!
What's your favorite Crumbl cookie?? The people need to know!
It is so hard to choose just one! A couple of my favorites are Confetti Cake Cookie and Banoffee Pie!
