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MaggieBrennan's avatar
MaggieBrennan
Former Employee
9 months ago

Help us better understand Apple Private Relay

Why are my Apple Private Relay recipients showing 0% open rate?

1 Reply

Replies have been turned off for this discussion
  • eperez's avatar
    eperez
    Braze Employee
    9 months ago

    If you’re seeing no opens for your audience who use Apple Private Relay, you may need to double check that your domains are registered and able to track opens: https://www.braze.com/docs/user_guide/message_building_by_channel/email/apple_mail/email_private_relay_apple_SSO