I am hiring a Personalization & CRM Ops Leader at Realtor.com, in Austin, TX!
You'll drive an AI-first transformation of the Ops team's workflow, lead a live AI decisioning pilot, onboard a new CDP, and sit at the intersection of Marketing, Product, Engineering, and Data Science as our primary technical point of contact for the martech stack.
What you bring: 12+ years in CRM/marketing ops (5+ leading technical teams), deep hands-on Braze expertise at billions-scale send volume, experience with large-scale data migrations, and real AI fluency — Claude Enterprise/Claude Code preferred.