ContributionsMost RecentMost LikesSolutionsCRM Manager - Engagement Location: Paris (with remote) Description: You're customer obsessed and can't base any decision without data? Come join the Deezer CRM team! We have taken our obsession for our users and injected it with new thinking and ways to disrupt how we do CRM. For this transformative organisation, we need a diverse team of CRM experts all dedicated to design, build and activate new ways to engage our users around our favourite topic - music. As CRM Manager - Engagement, you join a team of CRM experts focusing on building strong engagement at each stage of the user lifecycle. The engagement team works day to day with content, marketing and product teams to translate business needs into customer centric plans. From strategy to planning and activation you drive end-to-end processes to deliver innovative, personalised and automated CRM journeys and campaigns across all channels. The position will report to the Head of CRM - Engagement. More info can be foundhere Head of CRM Operations Location: Paris Description: You're customer obsessed and can't base any decision without data? Come join the Deezer CRM team! We have taken our obsession for our users and injected it with new thinking and ways to disrupt how we do CRM. For this transformative organisation, we need a diverse team of CRM experts all dedicated to design, build and activate new ways to engage our users. Beyond ideation and concepting, we need resourceful individuals who can dig into the how and thrive working in a dynamic environment to get things done. As the Head of CRM Operations, you lead a team of CRM experts focusing on building strong engagement at each stage of the user lifecycle. You and your team work day to day with the content, marketing and product teams to translate business needs into customer centric plans. From strategy to planning and activation your team drives end-to-end processes to deliver innovative & personalised CRM campaigns across all channels. Full job desc