srutgersononco
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Re: Multiple messages in a Canvas - together or separate?
Thanks David! I suspected it was more a matter of preference, but since I am still new-ish to Braze (after years of using other tools that work a bit differently), I thought I'd check with others and see what more experienced folks think. Our volumes will be small as these will be firing real-time, so speed isn't really an issue. Keeping the reporting separate has value though - and I think it may be easier to see exactly what is happening in the Canvas if I keep them separate - so I think I'll keep them as separate steps. Thanks for the input - truly appreciated! This is my first time in the Bonfire area, so I'll look for the main forum next time. (Is there a post that says how to be a good Bonfire citizen? I have some learning to do!) Thank you again!1.3KViews2likes3CommentsMultiple messages in a Canvas - together or separate?
Hi everyone, I’m working on a Canvas that triggers both an email and an SMS message at the same time. I set them up as 2 steps - an email and then the SMS, but a colleague suggested I might send both as part of the same step, which I didn't realize could be done. Are there any advantages or disadvantages to having them together or separate? I kind of like seeing the two steps, but was wondering if there are pros and cons of each method. Thanks for your insights! -SusanSolved1.5KViews0likes5Comments