Knowledge Base Article
Head of CRM Operations
Location: Paris
Description:
You're customer obsessed and can't base any decision without data? Come join the Deezer CRM team! We have taken our obsession for our users and injected it with new thinking and ways to disrupt how we do CRM. For this transformative organisation, we need a diverse team of CRM experts all dedicated to design, build and activate new ways to engage our users. Beyond ideation and concepting, we need resourceful individuals who can dig into the how and thrive working in a dynamic environment to get things done.
As the Head of CRM Operations, you lead a team of CRM experts focusing on building strong engagement at each stage of the user lifecycle. You and your team work day to day with the content, marketing and product teams to translate business needs into customer centric plans. From strategy to planning and activation your team drives end-to-end processes to deliver innovative & personalised CRM campaigns across all channels.
Published 2 years ago
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