CRM Manager - Engagement

You're customer obsessed and can't base any decision without data? Come join the Deezer CRM team! We have taken our obsession for our users and injected it with new thinking and ways to disrupt how we do CRM. For this transformative organisation, we need a diverse team of CRM experts all dedicated to design, build and activate new ways to engage our users around our favourite topic - music. 

As CRM Manager - Engagement, you join a team of CRM experts focusing on building strong engagement at each stage of the user lifecycle. The engagement team works day to day with content, marketing and product teams to translate business needs into customer centric plans. From strategy to planning and activation you drive end-to-end processes to deliver innovative, personalised and automated CRM journeys and campaigns across all channels. The position will report to the Head of CRM - Engagement.