The Job Board

Post a role–or find a new one for yourself–in the job board for customer engagement professionals.
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Lifecycle Specialist @ Aeroflow Health","conversation":{"__ref":"Conversation:conversation:5020"},"id":"message:5020","entityType":"TKB_ARTICLE","eventPath":"category:the-hub/community:arxkc89723board:jobsboard/message:5020","revisionNum":1,"uid":5020,"depth":0,"board":{"__ref":"Tkb:board:jobsboard"},"author":{"__ref":"User:user:27"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"","metrics":{"__typename":"MessageMetrics","views":53},"postTime":"2025-06-09T15:41:35.559-07:00","lastPublishTime":"2025-06-09T15:41:35.559-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Growing the MarTech team at Aeroflow Health! We're hiring for a US remote, full-time MarTech Lifecycle Specialist to join the team and help as we build out our marketing automation program across Aeroflow's 4 business units (Mom & Baby, Urology, Diabetes, and Sleep).  You'll be involved in the whole array of the marketing automation/lifecycle marketing space whether it's helping to document out technical requirements for a new patient journey, building out or assisting one of the marketing teams on a new automation in Braze, helping to identify how to get a piece of data into our customer engagement platform, or assisting business partners on personalization/lifecycle optimizations. Each week is sure to be different & has a direct impact on patient's lives. You'll join a team that consists of one other MarTech Lifecycle Specialist and then myself (Senior Marketing Automation Manager); and then work cross-departmentally with Marketing, Product, Data, and Engineering teams. Link to job posting:  https://www.linkedin.com/jobs/view/4243657916 Aeroflow Health – MarTech Lifecycle Specialist Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Aeroflow believes in career building. That is why we promote from within and reward individuals who have invested their time and talent in us. Whether you are looking for a place from which to launch your career - or a stable, ethical company in which to advance you will not find an organization better equipped to help you meet your professional goals than Aeroflow Health. The Opportunity Within Aeroflow, the Product Engineering team is composed of 50 team members including Software Engineers, Product Owners, Quality Testers, Marketing Tech, UX and UI experts. We focus on delivering high quality, best in class digital products and experiences to our patients and our internal colleagues. We support all of Aeroflow’s business units: Breast Pumps, Diabetes, Urology and Sleep. Your Primary Responsibilities We are currently seeking a MarTech Lifecycle Specialist to help our Marketing Technology and various Business Units by executing comprehensive customer engagement and automation strategies to drive patient communications and create personalized user journeys across Aeroflow’s digital properties (email, SMS, in-browser messages). The team aims to drive growth, customer engagement and activity, and maximize revenue opportunities. This candidate is highly skilled at translating business requests from a variety of teams (Product, Marketing, Data, and Engineering) into technical requirements and then operating with a bias for action to bring those requests to life. As a MarTech Lifecycle Specialist, you’ll wear a lot of hats. This may involve: Marketing Tech Operations & Documentation Leading requirement definition and project documentation, including gathering of requirements, translating business requests into technical steps, and documentation of prioritized actions and use cases based on internal customer needs and business value. Documenting customer lifecycle flows, identifying the data needed to track activity, trigger communications, and analyze performance in a scalable, standardized way. Campaign Management & Execution Utilizing our customer engagement platform (Braze) to build out automations, campaigns, customer segmentations, and audience journeys to drive engagement, activity, and revenue. Identifying needed data and determining how to get that data, whether it comes from utilizing GTM and tagging the site, building a webhook within Braze to manipulate existing data, or working with needed engineering resources to gather it. 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Reporting to the Director, Marketing, the Lifecycle Marketing Manager is responsible for developing and executing marketing strategies that maximize customer engagement, satisfaction, and revenue throughout the entire customer journey. This position requires a strategic thinker with a strong analytical mindset, a deep understanding of customer behavior and expertise in marketing automation tools, specifically Braze, to deliver personalized experiences at scale. ","introduction":"","metrics":{"__typename":"MessageMetrics","views":51},"postTime":"2025-06-09T15:41:22.066-07:00","lastPublishTime":"2025-06-09T15:41:22.066-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" About OddBytes: We're in the business of connecting people to more of what they'll love. Our products are never complete. We are always looking for new, innovative ways to introduce people to things that match their lifestyle. Our team of oddballs are no strangers to the world of digital marketing. Backed by 15+ years of experience, our team is led by top experts in product marketing, e-commerce, and browser apps. Did we mention we're fully remote? We found that life is just better with a fully remote workforce and we operate in a remote work environment. We're most productive when our work life acts in harmony with the rest of our lifestyle, and our culture reflects that. US candidates only will be considered. ** Perk for candidates: We have an amazing office in Huntington Beach, CA a block from the beach, shops, and restaurants. It's a cool place for employees to have meetings or important conversations and to keep up with coworkers more regularly. If you are in the SoCal area, it's a great option if you are looking for more of a hybrid schedule to make and keep human connections! And if you are not in the SoCal area, our office doors are always open, and we encourage you to take advantage of the office space for in-person training and periodic visits! OddBytes is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. Our commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. About the role: OddBytes is seeking an experienced and dynamic Lifecycle Marketing Manager! Reporting to the Director, Marketing, the Lifecycle Marketing Manager is responsible for developing and executing marketing strategies that maximize customer engagement, satisfaction, and revenue throughout the entire customer journey. This position requires a strategic thinker with a strong analytical mindset, a deep understanding of customer behavior and expertise in marketing automation tools, specifically Braze, to deliver personalized experiences at scale. What you'll do: Develop and execute lifecycle marketing strategies that increase customer engagement, satisfaction, and revenue. Leverage Braze to orchestrate and automate highly personalized, multi-channel campaigns across email, SMS, push notifications and in-app messaging. Create and manage customer segmentation, mapping out a full customer journey to delivery relevant, targeted experiences. Analyze and optimize campaign performance using A/B testing, customer insights and data-driven strategies to improve results and ROI. Implement a robust experimentation framework to continuously test and refine messaging, timing and segmentation strategies. Collaborate with cross-functional teams, including product, design, and analytics, to develop and execute integrated marketing campaigns. Develop scalable programs that drive activation, engagement and retention while ensuring a seamless user experience. Stay ahead of industry trends and lifecycle best practices to keep OddBytes at the forefront of customer engagement strategies. Qualifications: Bachelor's degree in marketing, business, or related field. 5+ years of experience in lifecycle, retention, or CRM marketing. Expertise in marketing automation tools, including campaign orchestration, personalization and automation. Strong understanding of customer behavior and segmentation. Customer Journey Mapping: Analyzing customer data to map out the complete customer journey, identifying key touch points and opportunities for engagement across different lifecycle stages. Segmentation and Targeting: Segmenting the customer base based on demographics, behaviors, and lifecycle stage to deliver highly targeted and personalized marketing campaigns. Campaign Development and Execution: Designing and launching targeted marketing campaigns across multiple channels like email, SMS, push notifications, social media, and website to nurture customers at each stage of their journey. Automation and Orchestration: Utilizing marketing automation tools to create dynamic email sequences, triggered campaigns, and personalized messaging based on customer actions and data. Performance Monitoring and Optimization: Tracking campaign metrics, analyzing results, and making data-driven adjustments to improve campaign performance and customer engagement. Cross-functional Collaboration: Working closely with sales, product, customer success, and data teams to ensure alignment and smooth execution of lifecycle marketing strategies. What's in it for You: You'll thrive in a collaborative environment with a casual atmosphere. Embrace challenges with a solution-oriented mindset. Experience the impact of your work on the business. Enjoy autonomy and flexibility with asynchronous work. Work across the organizational hierarchy, collaborating with all levels of the business. If all of this sounds good to you, we look forward to getting to know you! 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Reporting to the Sr. Manager of Lifecycle, the ideal candidate will support creation of new campaigns and own supporting the Member Engagement Marketing team on execution of their strategy and programs.  Strong preference for candidates located in the Central or Eastern Time Zone at this time. What we’re looking for  5-8+ years of B2C or B2B2C lifecycle marketing experience working with an enterprise-grade marketing automation tool (2 years of Braze experience is required.)  Strong understanding of lifecycle/CRM marketing concepts, strategy, and best practices.  Proven experience executing multiple complex CRM marketing campaigns at the same time.  HTML and CSS editing capabilities, including ability to update content, add links and UTMs, optimize mobile rendering, etc.  Ability to pull performance reports and analyze the data to identify trends and optimizations. 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Crimson Wine Group seeks a skilled Email Marketing Specialist to lead the development and execution of omnichannel marketing campaigns. This role offers the opportunity to drive direct-to-consumer growth across our premium wine portfolio through strategic email, SMS, and web promotions. Position Overview As our Email Marketing Specialist, you'll take ownership of campaign management from strategy through execution, leveraging advanced CRM capabilities to deliver measurable results. You'll collaborate with cross-functional teams to create compelling customer experiences that drive engagement, conversion, and long-term brand loyalty. Key Responsibilities Campaign Management & Execution - Lead end-to-end campaign development on our Braze CRM platform, ensuring seamless delivery across all Crimson Wine Group brands. Strategic Planning - Collaborate on monthly editorial calendar development, aligning campaign timing with business objectives and seasonal opportunities. Marketing Automation – Asist with the design and deployment of customer journeys that optimize the customer lifecycle from acquisition through retention. Performance Optimization - Implement A/B testing and analyze performance metrics to continuously improve campaign effectiveness and KPI achievement. Customer Experience Design - Develop and manage email templates, creative assets, landing pages, and audience segmentation strategies that deliver personalized, relevant customer experiences. Quality Assurance - Execute testing procedures for all email and SMS communications prior to deployment. Data Analysis & Insights - Analyze customer demographics and purchase behavior patterns to inform strategic segmentation and campaign targeting decisions. Platform Management - Manage multiple web-based systems including content management, analytics collection, e-commerce configuration, and lead capture optimization. Continuous Improvement - Monitor campaign performance and provide data-driven recommendations for optimization and strategic enhancement. Required Qualifications Education & Experience: Bachelor's degree in marketing, communications, design, or business, or equivalent combination of education and three years of relevant professional experience. Technical Expertise: Demonstrated proficiency with CRM marketing platforms (Klaviyo, HubSpot, Braze, or similar systems). Braze experience a plus. Working knowledge of image editing for digital marketing applications Detail detective with a passion for pristine deliverables, seamless communication, and bulletproof organizational skills that bring order to marketing chaos Tech Toolkit: HTML/CSS knowledge, Microsoft Office mastery, and Commerce 7 familiarity is a plus. Industry Knowledge: Knowledge of wine and DTC sales practices (because passion makes perfect!) Proven track record of driving revenue growth through email and SMS marketing campaigns Core Competencies: Strong project management capabilities with experience managing multiple concurrent initiatives Excellent analytical and problem-solving skills with demonstrated ability to make data-driven decisions Outstanding communication skills across all organizational levels Adaptability and flexibility in dynamic, fast-paced environments Strategic thinking with focus on innovative audience engagement approaches $70-$75k/year, annual bonus, competitive benefits, 401k with match, paid parental leave, discounts, etc. > APPLY HERE ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3528","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:full time","text":"full time","time":"2022-10-20T12:51:16.542-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:junior","text":"junior","time":"2023-01-06T06:02:16.408-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3w1fF9OVl98Mw","node":{"__typename":"Tag","id":"tag:marketing","text":"marketing","time":"2023-01-06T06:02:16.408-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3w1fF9OVl98NA","node":{"__typename":"Tag","id":"tag:remote","text":"remote","time":"2023-01-25T12:11:27.625-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4994":{"__typename":"Conversation","id":"conversation:4994","topic":{"__typename":"TkbTopicMessage","uid":4994},"lastPostingActivityTime":"2025-05-29T10:15:21.763-07:00","solved":false},"User:user:4643":{"__typename":"User","uid":4643,"login":"Alison_OF","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"id":"user:4643"},"TkbTopicMessage:message:4994":{"__typename":"TkbTopicMessage","subject":"HIRING: Lifecycle Marketing Manager – Strategy + Implementation (Part-time/Remote)","conversation":{"__ref":"Conversation:conversation:4994"},"id":"message:4994","entityType":"TKB_ARTICLE","eventPath":"category:the-hub/community:arxkc89723board:jobsboard/message:4994","revisionNum":1,"uid":4994,"depth":0,"board":{"__ref":"Tkb:board:jobsboard"},"author":{"__ref":"User:user:4643"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"","metrics":{"__typename":"MessageMetrics","views":138},"postTime":"2025-05-29T10:15:21.763-07:00","lastPublishTime":"2025-05-29T10:15:21.763-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Part-time, Remote | Consumer App   Outfit Formulas is a top-ranked personal styling app helping real women simplify their wardrobes - think meal planning, but for your closet. With nearly 8,000 paying subscribers and strong product-market fit, we’re entering a key growth phase, and Braze is at the center of our retention and re-engagement strategy. We’re looking for a Lifecycle Marketing Manager who can fully own Braze strategy and implementation. You’ll build onboarding flows, cancelation journeys, win-back campaigns, and everything in between. This isn’t just a tactical role, we want someone who believes in what we’re doing and is excited to help us scale. RESPONSIBILITIES   - Audit and improve our current Braze setup   - Create and own our 30/60/90 day lifecycle roadmap   - Build and launch campaigns directly in Braze (no handoffs)   - Drive onboarding, retention, re-engagement, and habit formation   - Use Amplitude + Braze to optimize based on user behavior   - Collaborate with product and brand to stay aligned YOU’RE A FIT IF YOU:   - Are Braze-fluent and hands-on (certification preferred)   - Have experience with consumer apps, DTC, or SaaS   - Understand LTV, churn, onboarding conversion, and cancelation logic   - Can do both strategy and execution—no silos   - Are available part-time (40–60 hours/month, flexible)   - Can start ASAP ABOUT OUR VALUES   - We are lifelong learners   - We are authentic and vulnerable   - We lead with kindness   - We strive for excellence   - We do what we say   - We find a way We’re a bootstrapped, profitable company with a big opportunity ahead of us. If you’re someone who thrives in fast-moving environments and cares about real impact, we’d love to connect. DM me or email alison@outfitformulas.com if this sounds like a fit. Referrals are also welcome! 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You'll gain a deep understanding of our ex-member base, and then develop strategies to reacquire them, through targeted offers and engaging content (delivered via email / app). ","introduction":"We Are Hiring!","metrics":{"__typename":"MessageMetrics","views":124},"postTime":"2025-05-23T09:59:51.005-07:00","lastPublishTime":"2025-05-23T09:59:51.005-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" We’re searching for a Senior CRM Manager to join to join our Marketing team based in Leeds!   The Benefits   We believe we are the best at what we do and attract the best talent in the market. Our benefits go beyond the core benefits outlined below and give the successful candidate an opportunity to grow and build a truly rewarding career. Gym Membership +1 Hybrid Working (3 days in office / 2 days from home) 25 Days Annual Leave + Bank Holidays + 1 Personal Day Holiday buying scheme Private Medical Insurance Company pension contribution Life Assurance   The Role   We are looking for a Senior CRM Manager, in this role you will be focused on maximising one of our biggest assets - our ex-member base, encouraging previous members to restart their fitness journeys at PureGym. You'll gain a deep understanding of our ex-member base, and then develop strategies to reacquire them, through targeted offers and engaging content (delivered via email / app).   Additional Responsibilities within this role include:   Responsible for re-joiner performance and subsequent communications  across the PureGym Group Implement propensity model, including ML and AI segmentation techniques to optimise winback and ensure ex-members get the right communications based on their propensity to interact with campaigns Work closely with commercial teams on strength and frequency of winback offers - maximising benefit of revenue sacrificed on offers Develop referral programs for current and ex-members to increase incremental members Work closely with paid channel activation managers (PPC / paid social / display) to leverage 1PD in platform  Work with the UK marketing team and external translation agencies as required to create assets and copy to use in channel - sharing best practices with paid channel activiation managers Work closely with our I&A and marketing analytics functions to understand and report on winback performance, finding opportunities for optimisation Develop and manage ongoing test & learn strategies to drive incremental rejoiners Work with our App and Content teams to find new and innovative ways to engage with our ex-members Line management & leadership responsibilities for winback coorindator Ensure communications are compliant with relevant legislation and ESP spam thresholds   The Person   Experience working with digital first, direct to consumer brands, either  agency or client side Strong CRM and audience segmentation experience - ideally having worked with propensity models  You'll be an expert in utilizing first party data Experience of Braze platform desirable but not essential Ambitious and looking for a career in a fast paced environment Creative & commercial mindset, capable of crafting messages and assets that resonate with varying audiences Technical and analytical mindset along with excellent communication skills Strong numeracy skills and the ability to work with large data sets Confident in translating complex results and analysis into easily digestible reports for stakeholders Can effectively build strong working relationships and networks to enable success Is commercially aware and uses knowledge and experience to drive success Is pragmatic, friendly and solution-focused Excellent organisational and time management skills Takes ownership for performance and ensures that all targets are met You'll be a conceptual thinker who is passionate about Email and App marketing   We are looking for an ambitious individual with a passion for problem-solving and using data to drive actionable outcomes. The following core attributes are essential:   Our Values Make a difference. Excite and inspire others. ‘Own it’ and be the best we can be. Stand Shoulder to Shoulder. Collaborate and share with each other. Include everyone and embrace uniqueness. Focus on the detail. Care about the little things. Have determination and resilience to get the job done. Play to Win. Improve and innovate – never get complacent. Challenge ourselves and each other. Celebrate our success.   About PureGym:  Founded in 2009, the PureGym Group is one of the largest gym operators in Europe and provides high-quality, low-cost fitness facilities. The Group has more than 2million members across 500+ gyms and holds market leading positions across the UK, Denmark and Switzerland. By providing quality gyms at affordable prices, and where everybody is welcome, we help more people in more places live healthier lives. PureGym is proud to be an equal opportunities employer. Our company mantra is ‘Everybody Welcome’ and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. 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By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience. Our Values: Dream big —Be visionary, strategic, and open to innovation Build great things —Work in service of our users, always improving and pushing higher Operate as an owner —Take responsibility with bold decision-making and bias for action Win like a sports team —Be trusting and collaborative while empowering others Learn and grow fast —Never stop learning and iterate fast Share our passion —Share ideas and practice enthusiasm and joy Be user obsessed —Empathetic, inquisitive, practical About the team: At Goodnotes, we're on a mission to create the best medium for human and AI collaboration. You will join a talented, distributed Growth Marketing team across Europe and Asia, contributing to user growth and retention for a massive global user base, including our key markets. You will work alongside other marketers, engineers, product managers, designers, and the wider Goodnotes team as a part of the CRM team. About the role: We are looking for a data-driven and strategic CRM Specialist to run global marketing campaigns across dynamic user segments. Also, this role will contribute to and scale our lifecycle marketing programs, particularly in improving user engagement, retention, and monetization across our app ecosystem. This is the role for you, if you’re excited to work on the things listed below: Lifecycle Strategy & Execution: Design, implement, and optimize lifecycle campaigns (onboarding, engagement, conversion, churn prevention, reactivation) under proposal to improve user retention and revenue outcomes, with proven experience to run campaigns end-to-end. Cross-Functional Project Management: Partner closely with Product, Marketing, Design, Data, and Engineering teams to execute campaigns on time and align CRM efforts with broader company initiatives. User Channel Operation: Manage multichannel communications (email, push notifications, in-app messages, and product surfaces) with a clear understanding of each channel’s strengths and performance metrics. Experimentation & Optimization: Develop a testing roadmap, run A/B tests, and continuously optimize campaigns with data insights and performance outcomes. Contribute to conversion journeys and upsell opportunities based on user behavior and subscription funnels. User & Revenue Insights: Analyze CRM performance, user behavior, and revenue trends. Translate insights into actionable strategies and communicate them clearly to stakeholders. The skills you will need to be successful in the above: 5+ years of experience in CRM, including lifecycle marketing, ideally in a subscription-based mobile or web product with a global user base in the millions. Strong understanding of user journey mapping and frameworks across acquisition, engagement, conversion, and retention. Hands-on experience with CRM platforms (e.g., Braze), analytics tools (e.g., Amplitude, Looker), and A/B testing frameworks. Proven experience managing CRM campaigns end-to-end — from strategy and content briefing to launch, analysis, and iteration. Demonstrated ability to collaborate cross-functionally and manage complex timelines with multiple stakeholders. Comfortable working with user and revenue data to inform decisions, with strong data literacy and analytical mindset. Even if you don’t meet all the criteria listed above, we would still love to hear from you! Goodnotes places a lot of value on learning and development and will support your growth if needed.  The interview process: An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes A short take-home assignment to assess your skillset A role-specific call with our CRM specialist to discuss your background and skillset for this role more in detail A call with your hiring manager. This is the person who will be managing you day to day, working on your growth and development with you as well as support you throughout your career at Goodnotes A meet the team call with 2 or 3 GoodPeople you’d be working closely with at Goodnotes What’s in it for you: Meaningful equity in a profitable tech-startup Budget for things like noise-cancelling headphones, setting up your home office, personal development, professional training, and health & wellness Sponsored visits to our Hong Kong or London office every 2 years Company-wide annual offsite  Flexible working hours and location Medical insurance for you and your dependents Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records. 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Today, less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their monthly auto expenses, as well as increase the predictability of those expenses over time. We do this by building technology to pair customers with community banks and credit unions, and ushering them through the process quickly. On average, our drivers save $130/month on their car loans while protecting their investment long term. \n\nCaribou is led by leaders from the technology, automotive, and finance industries. 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You'll work side-by-side with our Product, Sales, Operations, Lending, Analytics, and Brand teams to make every message count, optimize key moments across the funnel, and ensure every customer touchpoint is clear, timely, and impactful. In this role, you will: \n \n Enhance the customer journey through Braze (email and SMS), driving higher application and conversion rates at every step of the funnel. \n Design, develop and implement omni-channel segmentation and targeting strategies to tailor marketing efforts to specific customer groups and their unique needs.  \n Develop KPIs and create regular reporting that clearly measures the lifecycle program’s impact on overall business goals and incremental revenue generation. \n Optimize KPIs to supercharge the effectiveness of Lifecycle campaigns, ensuring optimal ROI to weekly/monthly/quarterly/yearly targets. \n Execute an experimentation-driven approach to optimize campaigns — leveraging A/B and multivariate testing to rapidly iterate and improve messaging. \n Enhance our online reputation by building and managing processes to drive strong customer reviews and testimonials. \n Re-engage lapsed customers with thoughtful win-back strategies and foster brand advocacy among our happiest customers. \n Ensure high email and SMS deliverability through best practices in list hygiene, compliance, and technical optimization. \n Partner with Analytics to establish robust measurement frameworks for accurately tracking campaign performance and customer lifecycle metrics \n Work closely with engineering and data teams to design and implement event-based triggers that power a seamless and personalized omnichannel lifecycle experience. \n \n This role may work remotely from a state where Caribou operates with a preference for the Chicago IL, Denver, CO, or San Francisco, CA markets.* Alternatively this role can be based out of our Caribou office in Denver, CO \n About You \n \n 4–6 years of hands-on experience managing email and SMS marketing programs. \n 2+ years of executional experience in the Braze platform. \n Strong analytical skills with a proven ability to create reporting frameworks that show clear marketing impact on business outcomes. \n Experience working with event-based systems, customer journey mapping, and collaborating with technical teams to implement lifecycle events. \n Ability to manage and prioritize multiple initiatives in a fast-paced, evolving environment with competing demands. \n Proficiency in Segment (experience with call center technologies a plus). \n Background in direct-to-consumer (D2C) marketing; additional B2B experience a plus. \n Financial services, fintech, or similarly regulated industry experience strongly preferred. \n Strong writing skills with an ability to balance compliance needs with a customer-friendly, brand-consistent voice. \n Understanding of databases and segment creation \n An ability to prioritize multiple active projects, multi-task and manage time effectively to meet (sometimes quick) deadlines. \n \n How We will take care of you \n Everyone at Caribou is a valued team member. Our compensation and benefits package includes:  \n \n Competitive compensation: $92k - $115k \n Eligible for annual performance based bonus \n Equity options \n 401k savings program \n Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents. \n Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance. \n Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance. \n Up to $1,000 per year for eligible professional development expenses. \n \n Our Core Values \n We come from all walks of life and are joined together by our shared values, which guide our work and how we work together.  \n \n Give a **bleep**. What we’re doing matters. We show up determined to deliver results, and we love it. \n Velocity. We’re intentional about where we’re going and we race towards it.   \n Make the assist. We have diverse strengths. We offer and ask for help so we all win.   \n \n Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. 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Marketing loves you 🫶","metrics":{"__typename":"MessageMetrics","views":89},"postTime":"2025-05-19T07:18:27.560-07:00","lastPublishTime":"2025-05-19T07:18:27.560-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" New MarTech Remote Roles Just Dropped at Scooter's Coffee! Full Time (please no consultants/agencies/freelancers) Must be located in one of the following US states (we absolutely cannot hire anyone who doesn't reside in the US and in one of these states.) AL, AR, AZ, CO, FL, GA, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, SC, SD, TN, TX, UT, WI, WY We are building a high-performance team and are looking for highly technical folks with a creative, solutions-first mindset and a \"can-do\" attitude with bias toward action. If that’s you (or someone you know), let’s talk. 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