Recent Content
Automatic Campaign/Canvas Shutdown
Hello Braze Bonfire Community, i have the following question: we are currently evaluating the possibilities of an automatic campaign shutdown in the case of a data transfer error from our internal sources to braze. We have an alarm that notifies us if the data transfer to Braze fails. Currently, in this case, the Braze campaigns are manually stopped by the CRM Managers. But we would like to automate this process. All Braze campaigns/canvases should be automatically stopped at the alarm. Unfortunately Braze currently does not offer a suitable solution, but maybe you have an idea? Is there a suitable workaround to stop Campaigns/Canvases automatically in that special case? Thanks for your help!Multi-language
Starting to use multi-langauge support, but it looks like I still need to use a translation service. Can anyone confirm? Also what's your experience been like with multi-langauge? Looks like all data just funnels into one canvas/campaign since you are using liquid instead of creating multiple canvas/campaigns for different languages. Thanks!Welcome to the Creative Collective! Intros & Creative Superpowers 🦸 🦸♀️
On behalf of the 427° Innovation Lab, we’re thrilled to have you join our Creative Collective, a vibrant online community dedicated to exploring and sharing groundbreaking strategies in customer engagement. This is a space where creativity knows no bounds, and we encourage each of you to dive in, share your ideas, and connect with fellow innovators. Want a taste of what the lab cooks up? Check outMelting Points AI: New Flavors of Creativity. Let's get to know our community - Sound off in the comments with: Name Location What's your creative superpower?Liquid Country Help Please!
I am trying to create a piece of dynamic content that shows for multiple countries. I have created this code which worked a few weeks ago, but now isn't working: {% if {{${country}}} == 'ID' and 'AE' and 'TR' and 'EG' and 'SA' and 'PK' and 'BD' and 'MY' and 'NG' %} I have tried with or and that doesn't work either! Any help would be massively appreciated, thank you.Audience Path through event properties
Hello community! I need your help to set up a Canvas Flow: Context: In our subscription we are customising the unsubscribe flow based on the reason. We register this reason as an event property of the event that triggers the flow ( subscription cancel complete). Problem: It does not find the way to direct the users in a flow or another depending on the property of the event, since the ''audience path'' tool does not allow to split by event property. How would you do it? I could do it through conditions and liquid, but the flows are not exactly the same for all properties/reason. Thank you very much!
Loop through a catalog to display the product a user has as a custom attribute
Hello, So I am trying to display some Liquid logic into an email template. The idea is that I have a catalog named house_properties with fields: id, name and description. Each user has a custom attribute called user_product_id which we should use in the Liquid code to display the name of the product from the catalog if the two id's are the same. This is the Liquid code I have been using, but apparently is not working. Can someone please let me know what am I missing here? {% assign user_product_id = {{ custom_attribute.${user_product_id} }} %} <!-- Loop through each row in the catalog --> {% for row in house_properties %} <!-- Loop through each item in the current row --> {% for item in row %} <!-- Check if the item name contains the user's custom attribute --> {% if item.id == {{ custom_attribute.${user_product_id} }} %} {{ item.name }} {% endif %} {% endfor %} {% endfor %} Thank you in advance! Elena
System-led QA with Braze
Hi there! Our team has had a few incidents where emails have been sent to the wrong audience (i.e. filtering didn't save, filtering never added, duplicate tabs open, etc). We've implemented a number of human-led QA processes (see below) but we want to implement system-level guardrails as well. Does anyone know of a) Braze features that would let us do this or b) hacky ways that involve our engineering team? Any/all help would be GREATLY appreciated! What we plan to implement: formal QA process (including live QA) Braze approval process Audience and rate limits Datadog alerts for post launch if anything sends to audience >10K
Opportunity: Braze Specialist/Expert at SkinVision in Amsterdam/Remote
SkinVision is on the lookout for a Braze Specialist/Expert to help us elevate our consumer engagement efforts. We’re looking for someone who can start immediately to assist with a mini-project focused on optimizing our engagement campaigns.
