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I'm excited to learn more about the use cases for WhatsApp. I'm also curious who the target demo is for this platform?! Also I am a novice WhatsApp user so I suppose I'd be curious to know how businesses/brands are collecting customer phone numbers since that's required to use the platform..
Do you recommended using WhatsApp for users who are not longer active?
In which part of the funnel do you recommend using WhatsApp for improving the engagement? And how often do you send wsp to users?
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