The most recent content from our members.
Would love to hear real-world experiences from teams managing the infrastructure side of Braze/email setups. On paper, many of these implementations seem relatively straightforward if the right access and stakeholders are aligned: CDN records SSL validation DKIM/SPF/DMARC subdomain delegation DNS propagation sender…
Hello, There was a post about 100% off certification in all learning paths completed Jan 5-31. My question is - I've been waiting to register for this test and I didn't receive any code to my inbox. Is it because I completed the learning path before? Can you please send a promo code to my inbox for me to complete level 1…
How can we set the unsubscribe to only remove the user from the specific subscription group? We don't want to do this through a preference center. We just want to have a link that automatically removes the user from the specific subscription group that the email was sent to. Also, when importing users via CSV that could be…
Our team has been facing a challenge with collaborative work in Braze Canvases, and I’d love to hear how others are handling this. We have a large marketing team, and often multiple people need to work on the same Canvas at the same time. The issue is that if two people are editing at once, one person’s save will overwrite…
Hello community! After designing a referral strategy composed of various campaigns and canvases, I’m setting up frequency capping to prevent users from receiving multiple campaigns on the same topic simultaneously. However, while implementing the frequency capping strategy, I encountered several doubts. My main objective…
Hi! I am wanting to implement frequency capping for my Braze instance. At the moment our main form of channel is Push which will continue. I am wanting to create a almost hierarchy, so e.g. user receives no more than 1 push in an hour UNLESS the canvas contains a tag 'offer' then they can receive this extra canvas.
Lifecycle marketing friends! I'm doing some research. How is your team organized? Do you split acquisition and retention between team members? Automation vs. campaigns (batch/blast comms)?
When there is degraded performance, it usually states the cluster that is affected. How do I tell what cluster I'm in so that I know if I'm affected?
Hi everyone. I am trying to help a client get a well deserved pay rise! If anyone has any insight from previous or current employment, please could you let me know the sort of salary an individual with this remit should attract: Product Owner (Communication Platform), 6 direct reports, 20 indirect reports (and…
Apple is launching LTP in the iOS17 and this new privacy enchantment feature looks like it's going to impact marketeers and marketing platforms the most.
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