Forum Discussion
InApp surveys
I work with an ecommerce (fast food company), and we want to set up a survey that appears to the user in the app 2 hours after they place their order. The survey consists of a single question to...
Welcome Irene148 š
I have some throughts on this as I have custom-coded in-app messages that use Javascript to update what appears in the message depending on what answer the user selects but I have some questions before we get into the weeds:
1. Are you able to share the code you are currently using?
2. If not, how are you capturing the custom attributes and then using them to make additional questions or messaging appear?
3. Why do you need each answer not to be overwritten? Can this be stored in an array?
You can currently only trigger a second in-app message, or content, in real-time from a campaign. If this is to happen immediately based on a certain custom attribute being captured, there is likely to be lag in the data flow. In my opinion, the simplest way to make this happen with minimal delay would be custom code, I just need to understand if this is an option.
I have added some screens of an example we have.
I am happy to chat this out and I'm sure others would love to help as well.
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