Forum Discussion
Contact Card Displaying original.vcf when testing canvas
I'm testing a new canvas to send SMS/MMS and am including a contact card. The contact card when I test the canvas displays as original.vcf. Is this just because it's a test or is this how it's going to appear to customers? Once the card is opened it shows our logo and contact info appropriately but it looks like spam in the thread.
2 Replies
That's an optional field that you can skip. The docs outline how it works and the rendering is dependant on the end user device and OS.
https://www.braze.com/docs/user_guide/message_building_by_channel/sms/mms/contact_card/#contact-card-generator
https://www.twilio.com/en-us/blog/send-vcard-twilio-sms
How are you testing it? Screen shot of what it should be and what you are seeing?
I find it useful to test in production, set a short reentry but limit the audience to my user, then launch and test live.
