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I'm looking to get a sense of the average comms cadence our members typically receive. It’s a bit tricky to assess since our messaging is highly targeted and includes a mix of automated and manual communications. Just wanted to see if anyone else has successfully tackled this—I’d love to hear what’s worked for you!
Hello! I'm currently integrating Databricks tables with Braze using a CDI. I'm wondering if there's a way to include alias_name and alias_label when adding new users or updating existing users' values through CDI. I've been referencing the Braze documentation to configure my table schema, but the alias_name and alias_label…
How does Papa Johns UK currently use AI to work more efficiently?
Hi 👋🏻 I’m trying to build a segment of resurrected users — people who are active today but were inactive for the past 30+ days before that, so in other words: Users who have returned today after not using the app for at least 30 days. I tried using the Last Used filter with: * Last Used < 1 day ago (for activity today) *…
Can I "bulk assign" users to a subscription group using the Braze CSV import tool? For instance, if I wanted to assign 250k of our users to a specific subscription group, is that something I can do myself without a) using the API, or b) manually going to each user’s profile and switching their subscription status? I'm…
Hi all, We’re currently exploring how to build a reporting pipeline from Braze to our data warehouse and would like your input. Specifically, we’re trying to track the journey a contact takes through a Braze Canvas: from entry to any conversion or exit, and export this data for analysis. Our objectives: * Understand which…
Hi Team, I’m currently using Braze’s canvas/data_series API to fetch performance data for our canvases. However, I’m noticing some data discrepancies — for a few canvases, the API is returning ‘0 sends’ even though I can confirm (from the source of truth) that there have been sends. Has anyone encountered a similar issue…
hello
Why are the permissions for Dashboard Builder tied to the View PII permission?
Now that we have the new Report Builder, will the old Report Builder / Engagement Reports be deprecated? Also, will existing reports be migrated to the new Report Builder?
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