Learn the ins and outs of every channel that Braze supports—from email, SMS, and WhatsApp to in-app messages, push notifications, paid media, and more.
I'm currently exploring the mind-boggling space of CDP's, naturally i'm leaning towards those that are Braze Alloy Partners. I'm putting this out to the community for both some vendor recommendations and some advice/pitfalls when integrating. Having worked directly in previous roles with three different CDPs and in the…
We have 16 different franchise brands that we market for individually. I have content blocks set up for all of our branded footers (multiple design options for each brand) that I use on every email. We were really excited to have content blocks so we could easily update standard footer elements and links without having to…
Hello! Does anyone know if it is possible to send an email campaign to an user that does not have a Braze profile?
We have noticed that our CMP acceptance of cookies seems to be having some impact on our Content Cards and IAM showing to users. We are noticing a dip in people receiving these on both Web and Mobile however the users should fall into the segment to receive the marketing. Does Braze use cookies to delineate whether or not…
Adding subscription group to your email program is a great way to retain customers from on overall exit. Unfortunately adding the program starts all existing customer as unsubscribe. Luckily there is a webhook to switch them on, unfortunately I am only able to switch on ONE at a time. Has anyone attempted to switch…
Hi everyone, Does anyone know if RCS is available in australia? Have heard its not supported by the mobile networks is all. Thanks in advance!
When audio is playing on our mobile app, and the listener puts it into the background, Braze can successfully send the 1-minute events on Android, but not on iOS. Our app is in React Native. Help Please, if anyone has encountered a similar issue and how to resolve it. On iOS, the SDK seems to record all background events…
I would love to have the ability to utilize emails I've created in campaigns in Canvases. But the only way to do that is to export the email out of campaign as a .zip file and then import it into templates. This then removes the best part of the email creation and editing process: drag and drop! So then I can no longer…
Hi! Is it possible to turn an email that has been built into a template so that it can be saved in the template section? Thanks, -Meg
Hi All, Has anyone done a re-loop in the canvas where one customer would get the same message multiple times. Not trying to spam the customer but for transactional purpose where they would need to get the same template multiple times based on the number of accounts a customer might have or event a customer runs through.…
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