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We're building a translation architecture using Braze catalogs to serve localised email content across 30 markets. We want a universal content block where marketers simply define which keys they need for each email (subject line, preheader, header text, CTA etc.) and the block fetches and assigns the translations…
This week, I had the pleasure of enabling customers on Agent Console as part of our Success Webinar Series. Delivered by Braze Learning and Customer Success, these webinars introduce Braze capabilities while demonstrating real-world success stories. We went back to basics on what Agent Console is, the difference between…
Hi all! Every quarter comes with a list of features we’ve added to help you do Braze, better. They can be a lot to take in, so in this What’s New session I focused on a few that are most likely to change how you actually build. In this 60 minute webinar, we take a look at a small number of updates and how they show up in…
Looking for a Senior Manager, CRM Orchestration at Burberry. It’s an exciting moment for us as we rethink how our outreach channels and customer experiences connect. You’ll join a brilliant team and help take our orchestration and personalisation capabilities to the next level, blending strategy, technology and…
April is a season of change in many parts of the world, and it certainly was for us too in the Braze Bonfire! On April 13th we relaunched this Community- and right away you've been jumping in to help us and each other make it the best it can be! This post will be the first in a monthly series of recap posts where we'll…
AI has made generating content easy. Turning that content into meaningful customer outcomes is still hard. Marketers don’t need more content—they need more context to drive real outcomes. BrazeAI™ and the Creative Studio make that possible. Combine bold ideas with real-time context and composable intelligence to deliver…
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Esta sessão ao vivo combina storytelling baseado em casos reais com frameworks práticos para mostrar como empatia e análise de dados se integram na construção de relacionamentos autênticos e duradouros. Nesta sessão, exploraremos: A arte do engajamento: Como transformar o marketing tradicional em experiências que promovam…
